Refund Policy

Refund Policy

App Name: THEACEWIN or Website Name: theacewin.com | Company Name: HYPERDIGITALX PRIVATE LIMITED

1. Banned States

Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are in a region where such games are allowed before participating.

2. Skill Gaming

Rummy is recognized as a game of skill. You can enjoy playing real money rummy games on our platform, where your skill and strategy determine your success. Always play responsibly.

Last Updated: 21-September-2023

Thank you for choosing THEACEWIN!
Please read the following Refund Policy carefully before accessing theacewin.com or downloading and using the THEACEWIN App. By using our website or app, you agree to comply with the terms outlined in this Refund Policy. If you do not agree with any part of this policy, please refrain from using theacewin.com and the THEACEWIN App.

Real Money Gaming:

a. THEACEWIN is a Real Money Rummy Game App. By participating in real money gaming, users acknowledge and accept the inherent risks associated with such activities.

b. Players understand and agree that THEACEWIN does not offer refunds if a player loses a round or incurs financial losses while using the app.

Download and Installation:

a. Players are required to download the THEACEWIN App APK exclusively from the official theacewin.com website. The app is not available on Google Playstore.

b. Any unauthorized or third-party versions of the THEACEWIN App are not supported, and HYPERDIGITALX PRIVATE LIMITED holds no responsibility for issues arising from their use.

No Refunds for Losses:

a. THEACEWIN does not provide refunds for any financial losses incurred by players during their use of the app.

Customer Support:

a. For any inquiries or concerns regarding financial transactions or account issues, players can contact our customer support team at info@theacewin.com or call 9220592624.

b. Our support team will assist players in resolving technical issues and addressing account-related concerns, but this does not imply or guarantee a refund for losses.

Dispute Resolution:

a. In the event of a dispute or disagreement regarding financial transactions or account balances, players are encouraged to contact our customer support team to seek resolution.

b. Any disputes that cannot be resolved through customer support will be subject to further investigation by HYPERDIGITALX PRIVATE LIMITED.

Refunds for Failed Transactions:

a. THEACEWIN will refund the amount within 48 hours in case of any failed transactions.

Changes to Refund Policy:

a. HYPERDIGITALX PRIVATE LIMITED reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately and will be communicated through our website or app.

Contact Us:

For any questions or concerns regarding this Refund Policy, please contact us at info@theacewin.com or call 9220592624.

By using theacewin.com or the THEACEWIN App, you acknowledge that you have read and understood this Refund Policy. Your continued use of theacewin.com or the THEACEWIN App constitutes your acceptance of this policy and any updates or changes.